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TERMS & CONDITIONS
These General Conditions are intended to regulate the terms and conditions by which the Girapha store, a legal person with NIF 249977753, headquartered at Rua Virgílio Ferreira, 66 2ºdireito 4430-686, in Vila Nova de Gaia (hereinafter “Girapha”) will rule.
Girapha's service consists of making available and supplying a set of products, in order to allow the user, who is assigned the status of customer, to order and purchase online the products presented there. Using Girapha implies full acceptance and agreement of all parameters present in the Terms and Conditions described, as well as the Privacy Policy Girapha's service consists of making available and supplying a set of products, in order to allow the user, who is assigned the status of the customer, to order and purchase online the products presented there. Using Girapha implies full acceptance and agreement of all parameters present in the Terms and Conditions described, as well as the Privacy Policy.
Girapha reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.
PRODUCT AND PRICE INFORMATION
Girapha informs customers about the characteristics, descriptions, images, or videos of each product and/or service on each available page. Girapha undertakes to make its products and/or services available clearly and to correct possible errors that may occur as soon as possible.
Girapha presents, in a concise manner, the prices of each product and/or service, including VAT rates, shipping costs applied to each order, and other additional costs that may apply.
Information about products, prices, content, images, videos, promotional campaigns
and services may be updated and changed by Girapha at any time.
INTELLECTUAL PROPERTY
Girapha is a registered online store, and the service provided is the responsibility of Rafaela Morgado, a natural person with NIF 249977753.
The content, domain, and information present and available on Girapha are the property of Rafaela Morgado or have been granted to her, and are thus protected by copyright and related rights. Any and all use, reproduction, copying, or dissemination of visual, audiovisual, or written content is subject to prior approval by Girapha.
The customer undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, and related rights, among other laws applicable to the use of images, videos, content, etc without express approval from Girapha.
PAYMENT METHODS
Girapha offers the following payment methods:
- Credit card
- ATM
- MB WAY
- Paypal
After the payment is completed, Girapha will proceed with a standard verification, so that it is possible to process and ship the order. The customer will receive an email confirming that the order has been paid for, as well as the corresponding invoice.
PURCHASE CONDITIONS AT GIRAPHA
PRODUCT AVAILABILITY
All products and/or services available at Girapha can be purchased, except in cases of breakage or limited stock. Products may become unavailable without prior notice, but in these circumstances, they will be properly identified at Girapha. In the event that the product is no longer available after the purchase has been completed, Girapha undertakes to contact the customer, by telephone or email, as soon as possible in order to expedite the process with him.
FEES AND TAXES
At Girapha the prices shown are in Euros (€), with the appropriate rates of VAT and taxes being applied according to the law in force, which are already included in the price shown.
ORDER CANCELLATION
The customer may cancel an order placed while it is in
processing. You are requested to inform Girapha through the following email contact: loja@girapha.pt.
Girapha reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical reasons beyond Girapha's control.
FREE RESOLUTION
The customer has the right to terminate the contract within 14 (fourteen) days from the date
of conclusion of the contract.
If the customer wishes to terminate the contract, he can do so via email. loja@girapha.pt or by filling in the contact form available at Girapha.
Upon terminating the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the main product. Girapha must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice, proof of payment, and return form.
